Customer service at Henry Industries, Inc. starts in our very own Vision Statement: To provide the highest quality of service to our clients, through the continuous improvement of our commitment to clear communication, unparalleled customer service, fiscal responsibility, operational efficiency, and dedicated teamwork. The number one motto in-house is that customer service is our top priority. This is what distinguishes us from other courier companies.
What exactly sets our service apart from the rest? Henry Industries, Inc.’s team operates 24/7, 365 days a year. We are fully staffed at all times to take your call, and promptly address any concerns you may have. You will always be able to talk to someone “live” with our customer service team! One thing that our service team strongly believes in is being personable with our customers and business partners. It is a goal of ours to go out of our way to make a long-lasting connection with our customers, and to go above and beyond for them. The managers of our company play a huge role in doing this, as they are continuously very hands on with our customers and business partners. When severe weather is forecasted, our management team gets in early and stays late, so that we are continuing to exceed our customers’ needs. Our managers are in constant communication with our customers, ensuring that they will always have a positive experience with our company. Customer service is the heart of Henry Industries, Inc.