Going the Extra Mile in Adverse Weather
Being a third party logistics and distribution solutions provider, winter weather can have a huge impact on our operations. Henry Industries, Inc. goes the extra mile to make sure everything is delivered to our customers, especially in adverse weather conditions! The first step in this process starts with our management team. HII has a designated manager consistently checking weather updates and sending alerts out to all managers 12 hours in advance. Communicating 12 hours ahead of time gives managers the opportunity to get plans in place to ensure our customers deliveries are delayed as little as possible. Once deliveries are in route our customer service team goes above and beyond to confirm everything is on track and will arrive to our customers safely. If there are delays, our customer service team makes certain this information is relayed to our customers to ensure there is 360 degrees of communication. Henry Industries, Inc. ALWAYS considers the safety of our customers freight and guarantees it will arrive even in the worse that Mother Nature can throw at us!
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